WORK-LIFE BALANCE AND ORGANIZATIONAL COMMITMENT IN NIGERIA BANKING INDUSTRY
Keywords:
Role Conflict. Role Engagement. Affective Commitment. Continuance Commitment.
Abstract
This study investigates the relationship between work-life balance and organizational commitment in the Nigerian banking industry. The descriptive survey research design the cross-sectional strategy to obtain data from the respondents. The population consists of bank employees in Rivers State, Nigeria. A sample size of 310 bank employees was determined using purposive sampling and Taro Yamen’s formula. Data was collected through a structured questionnaire distributed to participants, with a high response rate of 90.7%, resulting in 281 usable responses. Analysis was conducted using descriptive statistics, including mean, standard deviation, and Pearson Product Moment Correlation Coefficient. The findings indicate a significant positive correlation between role engagement and all dimensions of organizational commitment, as well as between role conflict and organizational commitment. These results underscore the importance of fostering work-life balance initiatives to enhance organizational commitment in the Nigerian banking sector. Recommendations include implementing flexible work arrangements, supporting employee well-being, and providing training opportunities to improve work-life balance skills.
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References
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Caleb, O., Ogwuche, C. H., & Howell, D. R. (2020). Work-life balance and self-efficacy as predictors of organisational commitment among bankers in Benue State, Nigeria. Journal of Educational Sciences & Psychology, 10(1), 110-119.
Chandel, S., Chanda, K., &Chandel, K. (2023). Factors influencing organizational commitment, job involvement, and work-life balance among employees of banks: An analysis. Prabandhan: Indian Journal of Management, 16(7), 43-58.
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Gautam, I., & Jain, S. (2018). A Study of WorkLife Balance: Challenges and Solutions. International Journal of Research in Engineering, IT and Social Sciences, 12(8), 198-217.
Geurts, S. A., &Demerouti, E. (2003). Work/non-work interface: A review of theories and findings. The handbook of work and health psychology, 2(1), 279-312.
Judge, T. A., &Ilies, R. (2004). Affect and job satisfaction: a study of their relationship at work and at home. Journal of applied psychology, 89(4), 661.
Khalid, S. (2023). How people experience work life balance: a qualitative study with three industrial sector organizations. School of Healthcare and Social Welfare
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Lazar, I., Osoian, C., &Ratiu, P. I. (2010). The role of work-life balance practices in order to improve organizational performance.
Lenaghan, J. A., & Sengupta, K. (2007). Role conflict, role balance and affect: A model of well-being of the working student. Journal of Behavioral and Applied Management, 9(1), 88-109.
Madeleine, T. M., Margaret, E. T., Anyadike, T. O., & Gregory, N. H. (2022). Job Satisfaction and Service Culture in the Banking Sector in Rivers State, Nigeria. International Journal of Economics and Business Management, 8(2), 61–76. https://doi.org/10.56201/ijebm.v8.no2.2022.pg61.76
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Malone, E. K., & Issa, R. R. (2013). Work-life balance and organizational commitment of women in the US construction industry. Journal of Professional Issues in Engineering Education and Practice, 139(2), 87-98.
Markos, S., & Sridevi, M. S. (2010). Employee engagement: The key to improving performance. International journal of business and management, 5(12), 89.
Mead, G. H. (1934). Mind, self, and society : the definitive edition. The University Of Chicago Press. (Original work published 1934)
Meyer, J. P., Becker, T. E., &Vandenberghe, C. (2004). Employee commitment and motivation: a conceptual analysis and integrative model. Journal of applied psychology, 89(6), 991.
Michalec, B., &Hafferty, F. W. (2015). Role theory and the practice of interprofessional education: A critical appraisal and a call to sociologists. Social Theory & Health, 13, 180-201.
Mmakwe, K. A., &Ukoha, O. (2018). Work-life balance and employee performance in Nigerian banks, Port Harcourt. Work, 4(1), 107-119.
Mordi, C., Mmieh, F., &Ojo, S. I. (2013). An exploratory study of managers' perspective of work‐life balance in Nigeria: A case analysis of the Nigerian banking sector. Thunderbird International Business Review, 55(1), 55-75.
Mueller, K., Straatmann, T., &Schefer, M. (2020). Organizational commitment.
Ojo, S. I. (2016). Work–life balance policies and practices in Nigeria: experiences from managerial and non managerial employees in the banking sector (Doctoral dissertation, Brunel University London).
Oyewobi, L. O., Oke, A. E., Adeneye, T. D., Jimoh, R. A., &Windapo, A. O. (2022). Impact of work–life policies on organizational commitment of construction professionals: role of work–life balance. International Journal of Construction Management, 22(10), 1795–1805. https://doi.org/10.1080/15623599.2020.1742632
Popoola, S. O., &Fagbola, O. O. (2021). Work-life balance, self-esteem, work motivation, and organizational commitment of library personnel in federal universities in Southern Nigeria. International Information & Library Review, 53(3), 214-228.
Rashmi, K., &Kataria, A. (2022). Work–life balance: a systematic literature review and bibliometric analysis. International Journal of Sociology and Social Policy, 42(11/12), 1028-1065.
Rincy, V. M., &Panchanatham, N. (2014). Work life balance: A short review of the theoretical and contemporary concepts. Continental Journal of Social Sciences, 7(1), 1-24.
Ritzer, G. (2007). The Blackwell encyclopedia of sociology (Vol. 1479). Malden, MA: Blackwell.
Robertson, K. M., Lautsch, B. A., & Hannah, D. R. (2019). Role negotiation and systems-level work-life balance. Personnel Review, 48(2), 570-594.
Scrima, F., Lorito, L., Parry, E., &Falgares, G. (2014). The mediating role of work engagement on the relationship between job involvement and affective commitment. The International Journal of Human Resource Management, 25(15), 2159–2173. https://doi.org/10.1080/09585192.2013.862289
Sharma, M., &Bhati, M. (2017). The role of organizational factors of empowerment and motivation in enhancing employees’ commitment in Indian automotive industry. Universal Journal of Industrial and Business Management, 5(3), 29-37.
Sheppard, G. (2016). Work-life balance programs to improve employee performance. Walden University.
Sirgy, M. J., & Lee, D. J. (2023). Work-life balance: HR training for employee personal interventions. Cambridge University Press.
Sirgy, M. J., & Lee, D.-J. (2018). Work-Life Balance: an Integrative Review. Applied Research in Quality of Life, 13(1), 229–254. https://doi.org/10.1007/s11482-017-9509-8
Thilagavathy, S., & Geetha, S. N. (2021). Work-life balance-a systematic review. Vilakshan-XIMB Journal of Management, 20(2), 258-276.
Wood, J., Oh, J., Park, J., & Kim, W. (2020). The relationship between work engagement and work–life balance in organizations: A review of the empirical research. Human Resource Development Review, 19(3), 240-262.
Zimmerman, K. L., & Hammer, L. B. (2010). Work–family positive spillover: Where have we been and what lies ahead?. Contemporary occupational health psychology: Global perspectives on research and practice 1, 272-295.
Al-Hawary, S. I. S., Al-mzary, M. M., Mohammad, A., Shamaileh, N. A., Mohammad, A. A. S., Alshurideh, M. T., Al Kurdi, B., Al-hawajreh, K. M., & Mohammad, A. I. (2023). The Impact of Work-Life Balance on Organizational Commitment. The Effect of Information Technology on Business and Marketing Intelligence Systems, 1199–1212. https://doi.org/10.1007/978-3-031-12382-5_65
Al-Jabari, B., &Ghazzawi, I. (2019). Organizational Commitment: A Review of the Conceptual and Empirical Literature and a Research Agenda. International Leadership Journal, 11(1).
Baridam, D. M. (2001). Research methods in business administration. University of Port Harcourt.
Bhat, A. (2018). Organizational Commitment: Definition and How to Improve It. QuestionPro. https://www.questionpro.com/blog/organizational-commitment/
Biddle, B. J. (1986). Recent developments in role theory. Annual review of sociology, 12(1), 67-92.
Bourke, J., Anfinsen, O. P., & Baker, J. (2021). Key Factors and Influencers Determining Work-Life Balance and Their Implications on Quality of Life. In Quality of Life (pp. 111-126). CRC Press.
Caleb, O., Ogwuche, C. H., & Howell, D. R. (2020). Work-life balance and self-efficacy as predictors of organisational commitment among bankers in Benue State, Nigeria. Journal of Educational Sciences & Psychology, 10(1), 110-119.
Chandel, S., Chanda, K., &Chandel, K. (2023). Factors influencing organizational commitment, job involvement, and work-life balance among employees of banks: An analysis. Prabandhan: Indian Journal of Management, 16(7), 43-58.
Cvenkel, N. (2020). Work-Life Balance and Well-Being at Work. Springer EBooks, 1–23. https://doi.org/10.1007/978-3-030-22438-7_19-1
Eagly, A. H., & Wood, W. (2012). Social role theory. Handbook of theories of social psychology, 2, 458-476.
Ekpechi, S. C., &Igwe, A. (2023). Influence work-life balance on employee performance in commercial banks in Enugu state. American Interdisciplinary Journal of Business and Economics (AIJBE), 10(4), 14-33.
Gautam, I., & Jain, S. (2018). A Study of WorkLife Balance: Challenges and Solutions. International Journal of Research in Engineering, IT and Social Sciences, 12(8), 198-217.
Geurts, S. A., &Demerouti, E. (2003). Work/non-work interface: A review of theories and findings. The handbook of work and health psychology, 2(1), 279-312.
Judge, T. A., &Ilies, R. (2004). Affect and job satisfaction: a study of their relationship at work and at home. Journal of applied psychology, 89(4), 661.
Khalid, S. (2023). How people experience work life balance: a qualitative study with three industrial sector organizations. School of Healthcare and Social Welfare
Khateeb, F. (2021). Work life balance- a review of theories, definitions and policies. Cross-Cultural Management Journal, XXIII(1). https://seaopenresearch.eu/Journals/articles/CMJ2021_I1_3.pdf
Klein, H. J., & Park, H. (2015). Organizational commitment. In International Encyclopedia of the Social &Behavioral Sciences: Second Edition (pp. 334-340). Elsevier Inc..
Lazar, I., Osoian, C., &Ratiu, P. I. (2010). The role of work-life balance practices in order to improve organizational performance.
Lenaghan, J. A., & Sengupta, K. (2007). Role conflict, role balance and affect: A model of well-being of the working student. Journal of Behavioral and Applied Management, 9(1), 88-109.
Madeleine, T. M., Margaret, E. T., Anyadike, T. O., & Gregory, N. H. (2022). Job Satisfaction and Service Culture in the Banking Sector in Rivers State, Nigeria. International Journal of Economics and Business Management, 8(2), 61–76. https://doi.org/10.56201/ijebm.v8.no2.2022.pg61.76
Malik, S., & Noreen, S. (2015). Perceived organizational support as a moderator of affective well-being and occupational stress. Pakistan Journal of Commerce and Social Sciences (PJCSS), 9(3), 865-874.
Malone, E. K., & Issa, R. R. (2013). Work-life balance and organizational commitment of women in the US construction industry. Journal of Professional Issues in Engineering Education and Practice, 139(2), 87-98.
Markos, S., & Sridevi, M. S. (2010). Employee engagement: The key to improving performance. International journal of business and management, 5(12), 89.
Mead, G. H. (1934). Mind, self, and society : the definitive edition. The University Of Chicago Press. (Original work published 1934)
Meyer, J. P., Becker, T. E., &Vandenberghe, C. (2004). Employee commitment and motivation: a conceptual analysis and integrative model. Journal of applied psychology, 89(6), 991.
Michalec, B., &Hafferty, F. W. (2015). Role theory and the practice of interprofessional education: A critical appraisal and a call to sociologists. Social Theory & Health, 13, 180-201.
Mmakwe, K. A., &Ukoha, O. (2018). Work-life balance and employee performance in Nigerian banks, Port Harcourt. Work, 4(1), 107-119.
Mordi, C., Mmieh, F., &Ojo, S. I. (2013). An exploratory study of managers' perspective of work‐life balance in Nigeria: A case analysis of the Nigerian banking sector. Thunderbird International Business Review, 55(1), 55-75.
Mueller, K., Straatmann, T., &Schefer, M. (2020). Organizational commitment.
Ojo, S. I. (2016). Work–life balance policies and practices in Nigeria: experiences from managerial and non managerial employees in the banking sector (Doctoral dissertation, Brunel University London).
Oyewobi, L. O., Oke, A. E., Adeneye, T. D., Jimoh, R. A., &Windapo, A. O. (2022). Impact of work–life policies on organizational commitment of construction professionals: role of work–life balance. International Journal of Construction Management, 22(10), 1795–1805. https://doi.org/10.1080/15623599.2020.1742632
Popoola, S. O., &Fagbola, O. O. (2021). Work-life balance, self-esteem, work motivation, and organizational commitment of library personnel in federal universities in Southern Nigeria. International Information & Library Review, 53(3), 214-228.
Rashmi, K., &Kataria, A. (2022). Work–life balance: a systematic literature review and bibliometric analysis. International Journal of Sociology and Social Policy, 42(11/12), 1028-1065.
Rincy, V. M., &Panchanatham, N. (2014). Work life balance: A short review of the theoretical and contemporary concepts. Continental Journal of Social Sciences, 7(1), 1-24.
Ritzer, G. (2007). The Blackwell encyclopedia of sociology (Vol. 1479). Malden, MA: Blackwell.
Robertson, K. M., Lautsch, B. A., & Hannah, D. R. (2019). Role negotiation and systems-level work-life balance. Personnel Review, 48(2), 570-594.
Scrima, F., Lorito, L., Parry, E., &Falgares, G. (2014). The mediating role of work engagement on the relationship between job involvement and affective commitment. The International Journal of Human Resource Management, 25(15), 2159–2173. https://doi.org/10.1080/09585192.2013.862289
Sharma, M., &Bhati, M. (2017). The role of organizational factors of empowerment and motivation in enhancing employees’ commitment in Indian automotive industry. Universal Journal of Industrial and Business Management, 5(3), 29-37.
Sheppard, G. (2016). Work-life balance programs to improve employee performance. Walden University.
Sirgy, M. J., & Lee, D. J. (2023). Work-life balance: HR training for employee personal interventions. Cambridge University Press.
Sirgy, M. J., & Lee, D.-J. (2018). Work-Life Balance: an Integrative Review. Applied Research in Quality of Life, 13(1), 229–254. https://doi.org/10.1007/s11482-017-9509-8
Thilagavathy, S., & Geetha, S. N. (2021). Work-life balance-a systematic review. Vilakshan-XIMB Journal of Management, 20(2), 258-276.
Wood, J., Oh, J., Park, J., & Kim, W. (2020). The relationship between work engagement and work–life balance in organizations: A review of the empirical research. Human Resource Development Review, 19(3), 240-262.
Zimmerman, K. L., & Hammer, L. B. (2010). Work–family positive spillover: Where have we been and what lies ahead?. Contemporary occupational health psychology: Global perspectives on research and practice 1, 272-295.
Published
2024-05-22
How to Cite
NWIBERE, B. (2024). WORK-LIFE BALANCE AND ORGANIZATIONAL COMMITMENT IN NIGERIA BANKING INDUSTRY. GPH-International Journal of Educational Research, 7(02), 131-155. https://doi.org/10.5281/zenodo.11246771
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