SUSTAINABILITY OF COMMERCIAL BANKS IN NAGA CITY: THE TRIPLE BOTTOM LINE FRAMEWORK
Abstract
A business' sustainability performance is an essential aspect of aiming for success. The triple bottom line concept emphasizes that economic performance, societal impacts, and environmental accountability can measure sustainability. This study determines and evaluates the sustainability level of commercial banks in Naga City from 2019-2021. With this, developmental plans were crafted: the FUND's Model, PLAN SIKWAT, and PLAN GREEN. Using a descriptive-correlational design, the researchers conducted surveys and interviews with ten (10) respondents, which revealed that: Naga City has a greater need for financial institutions like commercial banks as their economic status becomes prosperous; commercial banks in Naga City have a very high sustainability level wherein social sustainability was surprisingly higher than their economic sustainability debunking the assumption that banks prioritize the financial aspects of their business; the commercial banks' sustainability levels are significantly different from each other, and it has no significant relationship with the commercial bank's profile.
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