MATERIAL MANAGEMENT STRATEGIES AND SERVICE DELIVERY PERFORMANCE OF UPSTREAM OIL FIRMS IN RIVERS STATE
Keywords:
Material Management Strategies, Service Delivery Performance, Upstream Oil Firms
Abstract
This paper examined the relationship between materials management strategies and service delivery performance of upstream oil firms in Rivers State. The aim was to examine the relationship between materials management strategies and service delivery performance of upstream oil firms in Rivers State. The study adopted cross-sectional research design. 40 copies of questionnaire distributed and 35 were valid. The Spearman Rank Order Correlation Coefficient was used with the aid of Statistical Package for Social Sciences (SPSS version 23.0), Cronbach Alpha verified the internal consistency and validity status and the results were positive. The findings of the study showed that MMS significantly related with service delivery performance of upstream oil firms in Rivers State, thus enhancing delivery reliability and on-time delivery. The study concluded that MMS indicators positively and significantly related with service delivery performance measures. Based on the findings, the study, recommends that, upstream oil firms need to have the necessary skills and knowledge about the use of scientific material management techniques and decision models. It is recommended that, pragmatic measures be adopted to implement efficient and effective inventory management software.
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References
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Amachree, T.T., E.O.P. Apkan, E.C. Ubani, K.A. Okorocha, & A. C. Eberendu (2017). Inventory management strategies for productivity improvement in equipment manufacturing firms, International Journal of Scientific & Technology Research, 6(08), 99-107
Andre, L. & Riopel, D. (2005). Logistics systems: Design and optimization, Springer.
Anichebe, N. A. (2013). Effect of inventory management on organizational effectiveness. Information and Knowledge Management 3(8). Accessed from www.iiste.org on 4/4/2016
APICS, (1992). APICS Dictionary: American production and inventory control society, Inc., Falls Church, V.A.
Arora, S. P. & Saxena. S. C. (2001). A text book of railway engineering, sixth revised & enlarged edition, Dhanpat Rai publication.
Augustine, A. N, & Agu, A .O. (2013). Effect of inventory management on organizational effectiveness: Journal of Information and Knowledge Management, 3(8), 92-100
Ballou H. (2000). Evaluation inventory management performance using turnover curve. International Journal of Physical Distribution & Logistics Management: McMuster Publishing
Bi, G., Song, L., & Fei, Y. (2020). Dynamic mixed-item inventory control with limited capital and short term financing. Annals of Operations Research, 284(1), 99-130.
Bragg, S. M. (2013). Inventory management. Accounting Tools.
Burt, D. N., Dobler, D. W., & Starling, S. L. (2003). World class supply management: The key to supply chain management: Irwin/McGraw-Hill.
Capkun, et al. (2019). The effect of inventory management on profitability: Evidence from the Polish food industry: Case study agricultural economics – Czech, 66, (5), 234–242 https://doi.org/10.17221/370/2019-AGRICECON
Carl, W., & Lars, M. (2008). The impact of materials feeding design on assembly process performance, Journal of Manufacturing Technology Management, 20(1), 30-51.
Carlson, J. G. (2002). Just-in-time approach to system wide efficiency and quality borrows from industrial techniques, Strategies for Healthcare Excellence, 6(2), 9-12.
Chan, S. W., Tasmin, R., Nor Aziati, A. H., Rasi, R. Z., Ismail, F. B., & Yaw, L. P. (2017). Factors influencing the effectiveness of inventory management in manufacturing SMEs. IOP Conference Series: Materials Science and Engineering, 226(1). https://doi.org/10.1088/1757-899X/226/1/012024
Chavez, R., Yu, W., Jacobs, M., Fynes, B., Wiengarten, F. & Lecuna, A. (2015). Internal lean practices and performance: The role of technological turbulence. International Journal of Production Economics, 160,157-71.
Chen, H., Frank, M. Z. & Wu, O. Q. (2007). U.S. retail and wholesale inventory performance from 1981 to 2004. Manufacturing & Service Operations Management 9(4), 430–456.
Coyle, J.J., Bardi, E.J. & Langley, C.J. Jr. (2003). The management of business logistic: A supply chain perspective, (7th Ed.). South-Western/Thomson Learning, Cop. 2003.
Ebironke, O.T. & Elamah, D. (2011). Factors affecting time, cost and quality management in building construction projects. FUTY Journal of the Environment, 6(1), 1-9.
Ebitu, E.T. (2014). Distribution and logistics management. Second edition. University of Calabar Printing Press.
Elsayed, K. & Wahba, H. (2013). Reinvestigating the relationship between ownership structure and inventory management: A corporate governance perspective, International Journal Production Economics, 143(1), 207-218.
Eneje, B. C., Nweze, A. U. & Udeh, A. I. (2012). Effect of efficient inventory management on profitability: Evidence From of selected brewery firms in Nigeria. International Journal of Current Research, 4(11), 350-354.
Fried, H. O., C. A. Lovell, C. A. & Schmidt, S. S. (2008). The measurement of productive efficiency and productivity growth. Oxford University Press
Fullurton, R. R., & McWatters, C. S. (2001). The production performance benefits from JIT implementation. Journal of Operations Management, 15(5), 60-71
Gentile, M. Spiller, D. & Noci, S. (2007). Modern marketing for Nigeria: Principles and practice; Africana First Publishers Ltd.
Gowon, K., Sen, E & Gabriel, I. (2021). Influence of effective material procurement and handling practice on completed building project cost in Yola Metropolis, Adamawa State Nigeria, Journal of Technology, Industrial Studies and Science, 4(7),305-311.
Hamzi, K. (2002). The distribution process of petroleum products. Soak Publishing.
Ibegbulem, A. B. & Okorie, C. (2015). Assessment of materials management and profitability of an organization. Journal of Policy and Development Studies, 9(3), 153-165
Inman, R. A., & Green, K. W. (2018). Lean and green combine to impact environmental and operational performance. International Journal of Production Research, 56(14), 4802-18.
Jane, G. & Ochoa, R. (2006). An approach to business problems. Harvard University Press.
Jasti, N. V. & Kodali, R. (2015). Lean production: Literature review and trends. International Journal of Production Research, 53(3), 867-85.
Joseph, F.I., Omodero, C.O., & Okezie, U.C. (2019). Inventory control management and revenue generating capabilities of oil and gas drilling firms in Nigeria. Annals of Spiru Haret University. Economic Series, 19(4), 75-94, doi: https://doi.org/10.26458/1947
Kathurima, R. I., Ombul, K., & Iravo, M. a. (2016). Effects of materials handling systems on performance of cement manufacturing firms in Machakos County. International Academic Journal of Procurement and Supply Chain Management, 2(1), 21–36.
Khan, V., & Biligiri, K. P. (2018). Evolution of tyre/road noise research in India: Investigations using statistical pass-by method and noise trailer. International Journal of Pavement Research & Technology, 11(3), 253–264.
Kisioya, D. K., & Moronge, M. (2019). Influence of material handling practices on performance of large scale manufacturing firms in Nairobi County, Kenya. The Strategic Journal of Business & Change Management, 6(4), 745 – 760
Kothari, C. R. (1992). An introduction to operational research. Vikas Publishing.
Kotler, P. (2002). Marketing management: The Millennium Edition, 2nd edition. Prentice Hill of India.
Lazaridis, I., & Dimitrios, T. (2005). The relationship between working capital management and profitability of listed companies in the Athens Stock Exchange, Retrieved from http://ssrn.com/ on July 2013.
Lee, L. & Dobler, D. (1997). Purchasing and materials. TMH Publishers Inc. Pp. 138.
Levinson, C. (2018). Definition of the marketing industry. (Bizfluet.com/facts -6853113 definition-manufacturing- industry. Html.
Lwiki, T., Ojera, P., Mugenda, N. G. & Wachira, V. K. (2013). The impact of inventory management practices on financial performance of sugar manufacturing firms in Kenya. International Journal of Business, Humanities, and Technology, 3(5).
Lysons, K. (2006). Purchasing and supply chain management, (3rd edition). Prentice Hall.
Madhusudhana R. C., K. Prahlada R. & V.V. Muniswamy (2011). Delivery performance measurement in an integrated supply chain management: case study in batteries manufacturing firm. Serbian Journal of Management, 6(2) 205 – 220
Masudin, I., Kamara, M. S., Zulfikarijah, F. & Dewi, S. K. (2018). Impact of inventory management and procurement practices on organization's performance. Singaporean Journal of Business Economics, and Management Studies (SJBEM), 6(3), 32-40. DOI: 10.12816/0044429
Mburugu, V. (2020). Effect of inventory management on financial performance of commercial and service firms listed at the Nairobi Securities Exchange, University of Nairobi Research Archive
Meyer, B. & Schwager, E. (2007). Transportation and management. Journal of Small Business Management, 25 (3), 123-125.
Milan, S. G. & Vieira, B. G. (2011) Materials handling management: A case study. Journal of Operations and Supply Chain Management, 4 (2), 19 – 30.
Mohsen, M.D. & Hassan, (2010), A framework for selection of material handling equipment in manufacturing and logistics facilities, Journal of Manufacturing Technology Management, 21(2), 246 – 268.
Munyao, R. M., Omulo, V. C., Mwithiga, M. W. & Chepkulei, B. (2015). Role of inventory management practices on performance of production department: A case of manufacturing firms. International Journal of Economics, Commerce and Management, 3(5), 1625-1656
Nawanir, G., Lim, K.T. & Othman, S.N. (2016). Lean manufacturing practices in Indonesian manufacturing firms. International Journal of Lean Six Sigma, 7(2), 149-170.
Oballah, D., Waiganjo, E. & Wachiuri, E. W. (2015). Effect of inventory management practices on organizational performance in public health institutions in Kenya: A case study of Kenyatta National Hospital. International Journal of Education and Research, 3(3), 703-714
Odhiambo, R. A. (2015). Raw materials delivery systems and operations performance of agrochemical firms in Kenya.
Ogbadu, E.E. (2009). Profitability through effective management of materials. Journal of economics and International Finance, 1(4), 099-105.
Ogbo, A. I., & Ukpere, W. I. (2014). The impact of effective inventory control management on organisational performance: A study of 7up bottling company Nile Mile Enugu, Nigeria. Mediterranean Journal of Social Sciences, 5(10), 109.
Ogbo, A.L., Onekanma, I. V. & Ukpere, W.I. (2014). The impact of effective inventory control management on organizational performance: A study of 7up Bottling Company. Nile Mile Enugu, Nigeria. Mediterranean Journal of Social Sciences, 5(10), 109-118
Onishi, P. & Manchanda, A. (2012). Developing African entrepreneurs for the challenges of globalisation, the environment and sustainability, Faculty of Social Sciences International Conference Publication 127 – 156, Lagos State University, Ojo, Bocsom Publishers.
Orga, C. C. & Mbah, C. C. (2017). Analysing effect of inventory management practices on organizational performance of departmental stores in South-East, Nigeria. International Journal of Advanced Research in Management and Social Sciences, 6(3), 147-175
Oyebamiji, F. (2018). Materials management and its effect on the performance of manufacturing sector: evidence from Nigerian cement industry. South Asian Journal of Social Studies and Economics 1(4), 1-9.
Panwar, A., Nepal, B., Jain, R., Rathore, A.P. & Lyons, A. (2017). Understanding the linkages between lean practices and performance improvements in Indian process industries. Industrial Management & Data Systems, 117(2), 346-364.
Patel, K.V. & Vyas, C.M. (2011). Construction materials management on project sites. In National Conference on Recent Trends in Engineering & Technology, 1-5.
Patlins, P. (2016). Efficient transportation in cities and perishable goods secondary packaging. In proceedings of the international scientific conference. Latvia University of Agriculture
Rahimah, M, et al. (2018). Working capital management and its effect on profitability: Empirical evidence from Malaysian capital market. Insight Journal, 1(1), Published By Uitm Caw. Johor, Malaysia E-Issn, 71-87.
Rao, A. & Scheraga, D. (1988). Moving from manufacturing resource-planning to just in-time manufacturing. Production and inventory management: Journal, 29(1), 44-49.
Rao, S., S. E. Griffis, & T. J. Goldsby. (2011). Failure to deliver? Linking online order fulfilment glitches with future purchase behavior. Journal of Operations Management, 29(7-8), 692-703.
Rumelt, R. (2002). The electronic reorganization of industry, ICK Publishers.
Schonsleben, P. (2000). Integral logistics management, planning & control of comprehensive Business processes, The St-Lucie Press/AIPCS Series.
Sharma, S. & Modgil, S. (2019). TQM, SCM and operational performance: an empirical study of Indian pharmaceutical industry. Business Process Management Journal, 26(1), 331-370.
Singh, D.K. & Ahuja, S. (2013). JIT: A strategic tool of inventory management: International Journal of Engineering Research and Application, 3(2). 133-136
Stevenson, W. J. (2007). Operations management. Instructors Edition McGraw-Hill, Irwin www.mhhe.com
Sujono, S. & R. S. Lashkari (2007). A multi-objective model of operation allocation and material handling system selection in FMS design. International Journal of Production Economics, 105, 116–33.
Takim, S. (2014). Optimization of effective inventory control and management in manufacturing industries: Case study of Flour Mills Company Calabar, Nigeria. Journal of Emerging Trends in Engineering & Applied Sciences, 5(4), 265-276.
Tarurhor, M. E. & Osazevbaru, H. O. (2021). Inventory management and customers` satisfaction in the public health sector in Delta State, Nigeria: marketing analysis. Innovative Marketing, 17(2), 69-78.
Trusov, W., Schmitz, J., & Platts, K.W. (2009). Supplier logistics performance measurement: Indications from a study in the automotive industry. International Journal of Production Economics, 89, 231 – 243.
Verhoef, E., Ong. B.Y. & Fain, D. (2009). Viability of e-commerce as an alternative distribution channel. Logistics Information Management, 16(6), 427-439.
Viswanadham, N. (2000). Analysis of Manufacturing enterprises - An approach to leveraging value delivery processes. The International Series on Discrete Event Dynamic Systems, Vol 20. Springer.
Yadav, V., Jain, R., Mittal, M. L., Panwar, A. & Lyons, A. (2019). The impact of lean practices on the operational performance of SMEs in India. Industrial Management & Data Systems, 119(2), 317-330.
Ahluwalia, S., Robbins, D., Benbury, T. & Morgan, G. (2000). Images of organisation. Sage Publications Ltd.
Ali, S. S., Madaan, J., Chan, F. T. S. & Kannan, S. (2012). Inventory management of perishable products: A time decay linked logistic approach. International Journal of Production Research, 51(13), 3864-3879.
Amachree, T.T., E.O.P. Apkan, E.C. Ubani, K.A. Okorocha, & A. C. Eberendu (2017). Inventory management strategies for productivity improvement in equipment manufacturing firms, International Journal of Scientific & Technology Research, 6(08), 99-107
Andre, L. & Riopel, D. (2005). Logistics systems: Design and optimization, Springer.
Anichebe, N. A. (2013). Effect of inventory management on organizational effectiveness. Information and Knowledge Management 3(8). Accessed from www.iiste.org on 4/4/2016
APICS, (1992). APICS Dictionary: American production and inventory control society, Inc., Falls Church, V.A.
Arora, S. P. & Saxena. S. C. (2001). A text book of railway engineering, sixth revised & enlarged edition, Dhanpat Rai publication.
Augustine, A. N, & Agu, A .O. (2013). Effect of inventory management on organizational effectiveness: Journal of Information and Knowledge Management, 3(8), 92-100
Ballou H. (2000). Evaluation inventory management performance using turnover curve. International Journal of Physical Distribution & Logistics Management: McMuster Publishing
Bi, G., Song, L., & Fei, Y. (2020). Dynamic mixed-item inventory control with limited capital and short term financing. Annals of Operations Research, 284(1), 99-130.
Bragg, S. M. (2013). Inventory management. Accounting Tools.
Burt, D. N., Dobler, D. W., & Starling, S. L. (2003). World class supply management: The key to supply chain management: Irwin/McGraw-Hill.
Capkun, et al. (2019). The effect of inventory management on profitability: Evidence from the Polish food industry: Case study agricultural economics – Czech, 66, (5), 234–242 https://doi.org/10.17221/370/2019-AGRICECON
Carl, W., & Lars, M. (2008). The impact of materials feeding design on assembly process performance, Journal of Manufacturing Technology Management, 20(1), 30-51.
Carlson, J. G. (2002). Just-in-time approach to system wide efficiency and quality borrows from industrial techniques, Strategies for Healthcare Excellence, 6(2), 9-12.
Chan, S. W., Tasmin, R., Nor Aziati, A. H., Rasi, R. Z., Ismail, F. B., & Yaw, L. P. (2017). Factors influencing the effectiveness of inventory management in manufacturing SMEs. IOP Conference Series: Materials Science and Engineering, 226(1). https://doi.org/10.1088/1757-899X/226/1/012024
Chavez, R., Yu, W., Jacobs, M., Fynes, B., Wiengarten, F. & Lecuna, A. (2015). Internal lean practices and performance: The role of technological turbulence. International Journal of Production Economics, 160,157-71.
Chen, H., Frank, M. Z. & Wu, O. Q. (2007). U.S. retail and wholesale inventory performance from 1981 to 2004. Manufacturing & Service Operations Management 9(4), 430–456.
Coyle, J.J., Bardi, E.J. & Langley, C.J. Jr. (2003). The management of business logistic: A supply chain perspective, (7th Ed.). South-Western/Thomson Learning, Cop. 2003.
Ebironke, O.T. & Elamah, D. (2011). Factors affecting time, cost and quality management in building construction projects. FUTY Journal of the Environment, 6(1), 1-9.
Ebitu, E.T. (2014). Distribution and logistics management. Second edition. University of Calabar Printing Press.
Elsayed, K. & Wahba, H. (2013). Reinvestigating the relationship between ownership structure and inventory management: A corporate governance perspective, International Journal Production Economics, 143(1), 207-218.
Eneje, B. C., Nweze, A. U. & Udeh, A. I. (2012). Effect of efficient inventory management on profitability: Evidence From of selected brewery firms in Nigeria. International Journal of Current Research, 4(11), 350-354.
Fried, H. O., C. A. Lovell, C. A. & Schmidt, S. S. (2008). The measurement of productive efficiency and productivity growth. Oxford University Press
Fullurton, R. R., & McWatters, C. S. (2001). The production performance benefits from JIT implementation. Journal of Operations Management, 15(5), 60-71
Gentile, M. Spiller, D. & Noci, S. (2007). Modern marketing for Nigeria: Principles and practice; Africana First Publishers Ltd.
Gowon, K., Sen, E & Gabriel, I. (2021). Influence of effective material procurement and handling practice on completed building project cost in Yola Metropolis, Adamawa State Nigeria, Journal of Technology, Industrial Studies and Science, 4(7),305-311.
Hamzi, K. (2002). The distribution process of petroleum products. Soak Publishing.
Ibegbulem, A. B. & Okorie, C. (2015). Assessment of materials management and profitability of an organization. Journal of Policy and Development Studies, 9(3), 153-165
Inman, R. A., & Green, K. W. (2018). Lean and green combine to impact environmental and operational performance. International Journal of Production Research, 56(14), 4802-18.
Jane, G. & Ochoa, R. (2006). An approach to business problems. Harvard University Press.
Jasti, N. V. & Kodali, R. (2015). Lean production: Literature review and trends. International Journal of Production Research, 53(3), 867-85.
Joseph, F.I., Omodero, C.O., & Okezie, U.C. (2019). Inventory control management and revenue generating capabilities of oil and gas drilling firms in Nigeria. Annals of Spiru Haret University. Economic Series, 19(4), 75-94, doi: https://doi.org/10.26458/1947
Kathurima, R. I., Ombul, K., & Iravo, M. a. (2016). Effects of materials handling systems on performance of cement manufacturing firms in Machakos County. International Academic Journal of Procurement and Supply Chain Management, 2(1), 21–36.
Khan, V., & Biligiri, K. P. (2018). Evolution of tyre/road noise research in India: Investigations using statistical pass-by method and noise trailer. International Journal of Pavement Research & Technology, 11(3), 253–264.
Kisioya, D. K., & Moronge, M. (2019). Influence of material handling practices on performance of large scale manufacturing firms in Nairobi County, Kenya. The Strategic Journal of Business & Change Management, 6(4), 745 – 760
Kothari, C. R. (1992). An introduction to operational research. Vikas Publishing.
Kotler, P. (2002). Marketing management: The Millennium Edition, 2nd edition. Prentice Hill of India.
Lazaridis, I., & Dimitrios, T. (2005). The relationship between working capital management and profitability of listed companies in the Athens Stock Exchange, Retrieved from http://ssrn.com/ on July 2013.
Lee, L. & Dobler, D. (1997). Purchasing and materials. TMH Publishers Inc. Pp. 138.
Levinson, C. (2018). Definition of the marketing industry. (Bizfluet.com/facts -6853113 definition-manufacturing- industry. Html.
Lwiki, T., Ojera, P., Mugenda, N. G. & Wachira, V. K. (2013). The impact of inventory management practices on financial performance of sugar manufacturing firms in Kenya. International Journal of Business, Humanities, and Technology, 3(5).
Lysons, K. (2006). Purchasing and supply chain management, (3rd edition). Prentice Hall.
Madhusudhana R. C., K. Prahlada R. & V.V. Muniswamy (2011). Delivery performance measurement in an integrated supply chain management: case study in batteries manufacturing firm. Serbian Journal of Management, 6(2) 205 – 220
Masudin, I., Kamara, M. S., Zulfikarijah, F. & Dewi, S. K. (2018). Impact of inventory management and procurement practices on organization's performance. Singaporean Journal of Business Economics, and Management Studies (SJBEM), 6(3), 32-40. DOI: 10.12816/0044429
Mburugu, V. (2020). Effect of inventory management on financial performance of commercial and service firms listed at the Nairobi Securities Exchange, University of Nairobi Research Archive
Meyer, B. & Schwager, E. (2007). Transportation and management. Journal of Small Business Management, 25 (3), 123-125.
Milan, S. G. & Vieira, B. G. (2011) Materials handling management: A case study. Journal of Operations and Supply Chain Management, 4 (2), 19 – 30.
Mohsen, M.D. & Hassan, (2010), A framework for selection of material handling equipment in manufacturing and logistics facilities, Journal of Manufacturing Technology Management, 21(2), 246 – 268.
Munyao, R. M., Omulo, V. C., Mwithiga, M. W. & Chepkulei, B. (2015). Role of inventory management practices on performance of production department: A case of manufacturing firms. International Journal of Economics, Commerce and Management, 3(5), 1625-1656
Nawanir, G., Lim, K.T. & Othman, S.N. (2016). Lean manufacturing practices in Indonesian manufacturing firms. International Journal of Lean Six Sigma, 7(2), 149-170.
Oballah, D., Waiganjo, E. & Wachiuri, E. W. (2015). Effect of inventory management practices on organizational performance in public health institutions in Kenya: A case study of Kenyatta National Hospital. International Journal of Education and Research, 3(3), 703-714
Odhiambo, R. A. (2015). Raw materials delivery systems and operations performance of agrochemical firms in Kenya.
Ogbadu, E.E. (2009). Profitability through effective management of materials. Journal of economics and International Finance, 1(4), 099-105.
Ogbo, A. I., & Ukpere, W. I. (2014). The impact of effective inventory control management on organisational performance: A study of 7up bottling company Nile Mile Enugu, Nigeria. Mediterranean Journal of Social Sciences, 5(10), 109.
Ogbo, A.L., Onekanma, I. V. & Ukpere, W.I. (2014). The impact of effective inventory control management on organizational performance: A study of 7up Bottling Company. Nile Mile Enugu, Nigeria. Mediterranean Journal of Social Sciences, 5(10), 109-118
Onishi, P. & Manchanda, A. (2012). Developing African entrepreneurs for the challenges of globalisation, the environment and sustainability, Faculty of Social Sciences International Conference Publication 127 – 156, Lagos State University, Ojo, Bocsom Publishers.
Orga, C. C. & Mbah, C. C. (2017). Analysing effect of inventory management practices on organizational performance of departmental stores in South-East, Nigeria. International Journal of Advanced Research in Management and Social Sciences, 6(3), 147-175
Oyebamiji, F. (2018). Materials management and its effect on the performance of manufacturing sector: evidence from Nigerian cement industry. South Asian Journal of Social Studies and Economics 1(4), 1-9.
Panwar, A., Nepal, B., Jain, R., Rathore, A.P. & Lyons, A. (2017). Understanding the linkages between lean practices and performance improvements in Indian process industries. Industrial Management & Data Systems, 117(2), 346-364.
Patel, K.V. & Vyas, C.M. (2011). Construction materials management on project sites. In National Conference on Recent Trends in Engineering & Technology, 1-5.
Patlins, P. (2016). Efficient transportation in cities and perishable goods secondary packaging. In proceedings of the international scientific conference. Latvia University of Agriculture
Rahimah, M, et al. (2018). Working capital management and its effect on profitability: Empirical evidence from Malaysian capital market. Insight Journal, 1(1), Published By Uitm Caw. Johor, Malaysia E-Issn, 71-87.
Rao, A. & Scheraga, D. (1988). Moving from manufacturing resource-planning to just in-time manufacturing. Production and inventory management: Journal, 29(1), 44-49.
Rao, S., S. E. Griffis, & T. J. Goldsby. (2011). Failure to deliver? Linking online order fulfilment glitches with future purchase behavior. Journal of Operations Management, 29(7-8), 692-703.
Rumelt, R. (2002). The electronic reorganization of industry, ICK Publishers.
Schonsleben, P. (2000). Integral logistics management, planning & control of comprehensive Business processes, The St-Lucie Press/AIPCS Series.
Sharma, S. & Modgil, S. (2019). TQM, SCM and operational performance: an empirical study of Indian pharmaceutical industry. Business Process Management Journal, 26(1), 331-370.
Singh, D.K. & Ahuja, S. (2013). JIT: A strategic tool of inventory management: International Journal of Engineering Research and Application, 3(2). 133-136
Stevenson, W. J. (2007). Operations management. Instructors Edition McGraw-Hill, Irwin www.mhhe.com
Sujono, S. & R. S. Lashkari (2007). A multi-objective model of operation allocation and material handling system selection in FMS design. International Journal of Production Economics, 105, 116–33.
Takim, S. (2014). Optimization of effective inventory control and management in manufacturing industries: Case study of Flour Mills Company Calabar, Nigeria. Journal of Emerging Trends in Engineering & Applied Sciences, 5(4), 265-276.
Tarurhor, M. E. & Osazevbaru, H. O. (2021). Inventory management and customers` satisfaction in the public health sector in Delta State, Nigeria: marketing analysis. Innovative Marketing, 17(2), 69-78.
Trusov, W., Schmitz, J., & Platts, K.W. (2009). Supplier logistics performance measurement: Indications from a study in the automotive industry. International Journal of Production Economics, 89, 231 – 243.
Verhoef, E., Ong. B.Y. & Fain, D. (2009). Viability of e-commerce as an alternative distribution channel. Logistics Information Management, 16(6), 427-439.
Viswanadham, N. (2000). Analysis of Manufacturing enterprises - An approach to leveraging value delivery processes. The International Series on Discrete Event Dynamic Systems, Vol 20. Springer.
Yadav, V., Jain, R., Mittal, M. L., Panwar, A. & Lyons, A. (2019). The impact of lean practices on the operational performance of SMEs in India. Industrial Management & Data Systems, 119(2), 317-330.
Published
2024-04-04
How to Cite
HANIEL OKORAFOR, E. (2024). MATERIAL MANAGEMENT STRATEGIES AND SERVICE DELIVERY PERFORMANCE OF UPSTREAM OIL FIRMS IN RIVERS STATE. GPH-International Journal of Business Management, 7(03), 190-106. https://doi.org/10.5281/zenodo.10929094
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Articles
Copyright (c) 2024 EKE, HANIEL OKORAFOR
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