Quality of Work Life and Employee Work Passion of Electricity Distribution Companies in South-South, Nigeria
Keywords:
Quality of Work Life; Employee Work Passion;Job Satisfaction; Work Environment;Obsessive Passion
Abstract
This study establishes the relationship between quality of work life and employee work passion of electricity distribution companies in South-South, Nigeria. Two hypotheses were established and tested for the study with a population size of 758employees of electricity distribution companies in South-South, Nigeria which were selected based on convenience sampling method. Sample size of 262 was determined from the total population of 758 using Taro Yamane’s formula. Therefore,262 questionnaires were distributed to employees of electrical distribution companies but only 187 questionnaires were retrieved and tested with the Pearson Moment Correlation Coefficient. The result of the analysis showed a positive and significant relationship between all the dimensions of quality of work life (job satisfaction and work environment) and the measure of employee work passion (obsessive passion) of electricity distribution companies in South-South, Nigeria. Based on the result, the study therefore concluded that there is a significant relationship between quality of work life and employee work passion of electricity distribution companies in South-South, Nigeria.
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References
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Adikoeswanto, D., Eliyana, A., Hamidah, C., Sariwulan, T., Buchdadi A. D., &Firda, F. (2020). Quality of work life’s factors and their impacts on organisational commitment. Systematic Reviews in Pharmacy, 11(7), 32-49.
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Assaf, A. M.,&Alswalha, A. (2013). Environmental impacts of working conditions in paint factories workers in the Hashemite Kingdom of Jordan. European Scientific Journal, 9(8).
Astakhova, M. N., & Ho, V. T. (2018). Chameleonic obsessive job passion: demystifying the relationships between obsessive job passion and in-role and extra-role performance. European Journal of Work and Organizational Psychology, 27(3), 362-374.
Aziri, B. (2011). Job satisfaction: A literature review. Management Research and Practice, 3(4), 77-86.
Bakhshi, E., Gharagozlou, F., Moradi, A., & Naderi, M. R. (2019). Quality of work life and its association with job burnout and job performance among Iranian healthcare employees in Islamabad-e Gharb, 2016. Journal of Occupational Health and Epidemiology, 8(2), 94-101.
Breevaart, K., Bakker, A. B., Demerouti, E., & Hetland, J. (2019). The measurement of state work engagement: A multilevel factor analytic study. European Journal of Psychological Assessment, 28, 305–312.
Cucina, J.,& Bowling, N. (2015). Robert Hoppock: Early job satisfaction and vocational guidance pioneer. The Industrial-Organisational Psychologist, 53(2), 114.
David, A. (2001). Organisational productivity. Business Technology.
Dewi, L. F. A. A., Yuniasanti, R., &Prahara, S. A. (2017). Hubunganpersepsiterhadaplingkungankerjadenganperilakuinovatifkaryawanbagianpenjualan. Insight: JurnalIlmiahPsikologi, 19(1), 13-25.
Duyan, E.C., Aytaç, S., Akyildiz, N.,& Van Laar, D. (2019). Measuring work related quality of life and affective well-being in Turkey.Mediterranean Journal of Social Sciences, 4(1), 105.
Eketu, C. A. (2019). Cultivating workers passion through trust in leadership of government tourism establishments in Rivers State. Nigeria Academy of management Journal, 14(1), 13 – 21.
Eny, M. W.(2019). Human resource management. Ubhara Management Press and Bhayangkara University Surabaya.
Fang, Y. C., Chen, J. Y., Zhang, X. D., Dai, X. X., & Tsai, F. S. (2020). The impact of inclusive talent development model on turnover intention of new generation employees: The mediation of work passion. International Journal of Environmental Research and Public Health, 17(17), 1–17.
Fatmasari, E., Mochammad, M.,&Wulida, A.T. (2018). The effect of quality of work-life and motivation on employee engagement with job satisfaction as an intervening variable.Russian Journal of Agricultural and Socio-Economic Sciences, 2(74), 108- 114.
Gao, G. (2001). Intimacy, passion, and commitment in Chinese and US American romantic relationships. International Journal of Intercultural Relations, 25(3), 329-342.
Gong, Z., Zhang, Y., Ma, J., Liu, Y., & Zhao, Y. (2020). Effects of work passion on turnover intention for Chinese government employees: The dualistic model of passion perspective. Journal of Management and Organization, 26(4), 502–518.
Guthrie, J. P. (2010). High involvement work practices, turnover and productivity: Evidence from New Zealand. Academy of Management Journal, 44, 180–190.
Havlovic, S. J., (1991). Quality of work life and human resource outcomes.Industrial Relations, 3(3), 469-479.
Ho, V. T., Kong, D. T., Lee, C. H., Dubreuil, P., & Forest, J. (2018). Promoting harmonious work passion among unmotivated employees: A twonation investigation of the compensatory function of cooperative psychological climate. Journal of Vocational Behavior, 106, 112–125.
Ishfaq, M., Al-Hajieh, H. & Alharthi. M. (2022). Quality of work life (QWL) and its impact on the performance of the banking industry in Saudi Arabia. International Journal of Financial Studies, 10, 61.
Jachimowicz, J. M., Wihler, A., Bailey, E. R., & Galinsky, A. D. (2018). Why grit requires perseverance and passion to positively predict performance. Proceedings of the National Academy of Sciences, 115(40), 9980-9985.
Jolly, S. (2019). Role of quality of work life in determining employee engagement and organisational commitment in telecom industry. International Journal for Quality Research, 13(2), 285-300.
Kaighobadi, S., Esteghlal, A.,& Mohebbi, S. (2020). The relationship between quality of work life and performance of the managers of SMEs of Shiraz Industrial Town: Case study in Iran.Information and Knowledge Management, 4, 127-134.
Kamala, A. (2018). Work environment psychosocial factors (case study) on SSP factory employees at PT. X. Journal of Psychology, 11(1), 95-106.
Lee, Y. H., & Cho, H. (2021). The roles of different types of passion in emotional exhaustion and turnover intention among athletic coaches. International Journal of Sports Science and Coaching, 16(3), 465–476.
Majoreen, A.,& Aminu, S. (2012). Understanding employees' perspective of quality of work life indicators in Ghanaian organisations. International Journal of Contemporary Business Studies, 3(3), 76-91.
Mirkamali, S. M.,& Fatemeh N. N. (2008). A study on the relationship between the quality of work life and job satisfaction among faculty members of Tehran and Sharif University of Technology. Journal of Research and Planning in Higher Education, 48, 73–96.
Mitchell, T.R. (1982). Expectancy-value models in organisational psychology, in Feather, N.T. (Ed.), Expectations and actions: Expectancy-value models in psychology (pp. 293-337). Lawrence Erlbaum Associates.
Mothukur, A. & Ramesh, E. (2021). Quality of work life of library professionals in selected autonomous engineering college libraries of Hyderabad. International Journal of Library and Information Studies, 8(2), 339-345.
Nayak, S., & Lenka, S. (2021). Quality of work life (QWL): A literature review.Indian Journal, 21(1), 47 – 55.
Nayak, T., Sahoo, C. K., & Mohanty, P. K. (2018). Workplace empowerment, quality of work life and employee commitment: A study on Indian healthcare sector. Journal of Asia Business Studies, 12(2), 117-136.
Overbeek, G., Ha, T., Scholte, R., de Kemp, R., & Engels, R. C. (2007). Brief report: Intimacy, passion, and commitment in romantic relationships—Validation of a ‘triangular love scale’for adolescents. Journal of Adolescence, 30(3), 523-528.
Ozigi, T. O. (2022). Incentive programme and employee engagement of Port Harcourt electricity distribution company, Rivers State. International Journal of Business and entrepreneurship Research, 3(2), 54-63.
Pandey, M.K., & Tripathi, P. (2018). Examine the relationship between level of aspiration, believes in just world, psychological well-being and quality of work-life. Indian J. Heal. Well-Being, 9, 53–59.
Papadimitriou, D., Winand, M., & Anagnostopoulos, C. (2017). Job and career satisfaction in an austerity environment: The role of job security and passion towards work. International Journal of Sport Management & Marketing, 1-30.
Pawirosumarto, S., Bachelor, K. P, & Gunawan, R. (2016). The effect of work environment, leadership style, and organizational culture towards job satisfaction and its implication towards employee performance in Parador Hotels and Resorts, Indonesia. International Journal of Law and Management.
Permarupan, P. Y., Saufi, R. A., Kasim, R. S. R., & Balakrishnan, B. K. (2013). The impact of organizational climate on employee's work passion and organizational commitment. Procedia-Social and Behavioral Sciences, 107, 88-95.
Perrewe, P., Hochwarter, W.A., Ferris, G. R., McAllister, C. P., & Harris, J. N. (2014). Developing a passion for work passion: future directions on an emerging construct. Journal of OrganisationalBehaviour, 35, 145-150.
Porter S. L., & Lawler III, E. E. (1973). Expectancy theory and job behaviour. OrganisationalBehaviour and Human Performance Measures, 9(3), 482- 503.
Robbins, S.P.,& Judge, T.A. (2013). Organisationalbehaviour. Pearson Education.
Sahni, J. (2019). Role of quality of work life in determining employee engagement and organisational commitment in telecom industry. Internal Journal for Quality Research, 13(2), 285-300.
Saira, H.S., Tehmina, S.,&Muammad, S.S. (2021) Information professionals’ quality of work-life and its impact on their job performance. Library Management, Emerald Publishing Limited.
Saiyadain, M. (2009). Human Resource Management (4th ed.)
Salas, E., Tannenbaum, S. I., Kraiger, K., & Smith-Jentsch, K. A. (2015). The science of training and development in organizations: What matters in practice. Psychological Science in the Public Interest, 13(2), 74-101.
Salessi, S., Omar, A.,&Vaamonder, J.D. (2017) Conceptual considerations of work passion. Motivation & Emotion, 11(2), 165 – 178.
Sanad, A. A., & Jarrah, F. A. (2019). Quality of work life and job involvement: The role of empowerment. International Journal of Business and Management Review, 7(4), 43-58.
Sattar, S., Laila, K., Zakir, M., & Khan, H. (2018). Relation of job related factors with different dimensions of quality of work life. World J. Public Heal., 3, 16–22.
Sedarmayanti (2003). Working procedures and work productivity an overview of aspects of ergonomics or the link between man and work environment. Mandar Maju.
Singh, A., & Maini, J.J. (2021). Quality of work life and job performance: A study of faculty working in the technical institutions. Higher Education Quarterly, 75(4). 667-687.
Sirgy, M.,Efraty, D., Siegel, P., & Lee, D. (2001). New measure of quality of work life (Qowl) based on need satisfaction and spillover theories. Soc. Indic. Res., 55, 241–302.
Spehar,I., Forest, F., & Stenseng, F. (2016) Passion for work, job satisfaction, and the mediating role of belongingness. Scandinavian Journal of Organisational Psychology, 8 (1) 3-11.
Stoia, E. (2018). Employee work passion: A theoretical review. (Master’s Thesis, UniversitatJaume).
Tripathy, L. K. (2017). Impact of quality of work life on job performance. International Journal of Business Marketing and Management, 2(10), 11-14.
Tucker, K. A. (2002). A passion for work. Gallup Management Journal, 1-3.
Vallerand, R. J., &Houlfort, N. (2003). Passion at work: Toward a new conceptualization. In S. W. Gilliland, D. D. Steiner & D. P. Skarlicki (Eds.), Emerging perspectives on values in organisations (pp. 175-204). Information Age Publishing.
Yakubu, G. J. I., &Wegwu, M. E. (2023). Work environment and employee work passion of electricity distribution companies in South-South Nigeria. Academic Scholars Publishing League (ASPL): International Journal of Management Sciences, 11(10), 311 – 328.
Yusuf N. &Metiboba S. (2012) Work environment and job attitude among employees in a Nigerian work organization. Journal of Sustainable Society, 1(2), 36-43.
Adikoeswanto, D., Eliyana, A., Hamidah, C., Sariwulan, T., Buchdadi A. D., &Firda, F. (2020). Quality of work life’s factors and their impacts on organisational commitment. Systematic Reviews in Pharmacy, 11(7), 32-49.
Armstrong, M.,& Taylor, S. (2014). Armstrong’s handbook of human resource management practice (13 ed.). Michael Armstrong.
Assaf, A. M.,&Alswalha, A. (2013). Environmental impacts of working conditions in paint factories workers in the Hashemite Kingdom of Jordan. European Scientific Journal, 9(8).
Astakhova, M. N., & Ho, V. T. (2018). Chameleonic obsessive job passion: demystifying the relationships between obsessive job passion and in-role and extra-role performance. European Journal of Work and Organizational Psychology, 27(3), 362-374.
Aziri, B. (2011). Job satisfaction: A literature review. Management Research and Practice, 3(4), 77-86.
Bakhshi, E., Gharagozlou, F., Moradi, A., & Naderi, M. R. (2019). Quality of work life and its association with job burnout and job performance among Iranian healthcare employees in Islamabad-e Gharb, 2016. Journal of Occupational Health and Epidemiology, 8(2), 94-101.
Breevaart, K., Bakker, A. B., Demerouti, E., & Hetland, J. (2019). The measurement of state work engagement: A multilevel factor analytic study. European Journal of Psychological Assessment, 28, 305–312.
Cucina, J.,& Bowling, N. (2015). Robert Hoppock: Early job satisfaction and vocational guidance pioneer. The Industrial-Organisational Psychologist, 53(2), 114.
David, A. (2001). Organisational productivity. Business Technology.
Dewi, L. F. A. A., Yuniasanti, R., &Prahara, S. A. (2017). Hubunganpersepsiterhadaplingkungankerjadenganperilakuinovatifkaryawanbagianpenjualan. Insight: JurnalIlmiahPsikologi, 19(1), 13-25.
Duyan, E.C., Aytaç, S., Akyildiz, N.,& Van Laar, D. (2019). Measuring work related quality of life and affective well-being in Turkey.Mediterranean Journal of Social Sciences, 4(1), 105.
Eketu, C. A. (2019). Cultivating workers passion through trust in leadership of government tourism establishments in Rivers State. Nigeria Academy of management Journal, 14(1), 13 – 21.
Eny, M. W.(2019). Human resource management. Ubhara Management Press and Bhayangkara University Surabaya.
Fang, Y. C., Chen, J. Y., Zhang, X. D., Dai, X. X., & Tsai, F. S. (2020). The impact of inclusive talent development model on turnover intention of new generation employees: The mediation of work passion. International Journal of Environmental Research and Public Health, 17(17), 1–17.
Fatmasari, E., Mochammad, M.,&Wulida, A.T. (2018). The effect of quality of work-life and motivation on employee engagement with job satisfaction as an intervening variable.Russian Journal of Agricultural and Socio-Economic Sciences, 2(74), 108- 114.
Gao, G. (2001). Intimacy, passion, and commitment in Chinese and US American romantic relationships. International Journal of Intercultural Relations, 25(3), 329-342.
Gong, Z., Zhang, Y., Ma, J., Liu, Y., & Zhao, Y. (2020). Effects of work passion on turnover intention for Chinese government employees: The dualistic model of passion perspective. Journal of Management and Organization, 26(4), 502–518.
Guthrie, J. P. (2010). High involvement work practices, turnover and productivity: Evidence from New Zealand. Academy of Management Journal, 44, 180–190.
Havlovic, S. J., (1991). Quality of work life and human resource outcomes.Industrial Relations, 3(3), 469-479.
Ho, V. T., Kong, D. T., Lee, C. H., Dubreuil, P., & Forest, J. (2018). Promoting harmonious work passion among unmotivated employees: A twonation investigation of the compensatory function of cooperative psychological climate. Journal of Vocational Behavior, 106, 112–125.
Ishfaq, M., Al-Hajieh, H. & Alharthi. M. (2022). Quality of work life (QWL) and its impact on the performance of the banking industry in Saudi Arabia. International Journal of Financial Studies, 10, 61.
Jachimowicz, J. M., Wihler, A., Bailey, E. R., & Galinsky, A. D. (2018). Why grit requires perseverance and passion to positively predict performance. Proceedings of the National Academy of Sciences, 115(40), 9980-9985.
Jolly, S. (2019). Role of quality of work life in determining employee engagement and organisational commitment in telecom industry. International Journal for Quality Research, 13(2), 285-300.
Kaighobadi, S., Esteghlal, A.,& Mohebbi, S. (2020). The relationship between quality of work life and performance of the managers of SMEs of Shiraz Industrial Town: Case study in Iran.Information and Knowledge Management, 4, 127-134.
Kamala, A. (2018). Work environment psychosocial factors (case study) on SSP factory employees at PT. X. Journal of Psychology, 11(1), 95-106.
Lee, Y. H., & Cho, H. (2021). The roles of different types of passion in emotional exhaustion and turnover intention among athletic coaches. International Journal of Sports Science and Coaching, 16(3), 465–476.
Majoreen, A.,& Aminu, S. (2012). Understanding employees' perspective of quality of work life indicators in Ghanaian organisations. International Journal of Contemporary Business Studies, 3(3), 76-91.
Mirkamali, S. M.,& Fatemeh N. N. (2008). A study on the relationship between the quality of work life and job satisfaction among faculty members of Tehran and Sharif University of Technology. Journal of Research and Planning in Higher Education, 48, 73–96.
Mitchell, T.R. (1982). Expectancy-value models in organisational psychology, in Feather, N.T. (Ed.), Expectations and actions: Expectancy-value models in psychology (pp. 293-337). Lawrence Erlbaum Associates.
Mothukur, A. & Ramesh, E. (2021). Quality of work life of library professionals in selected autonomous engineering college libraries of Hyderabad. International Journal of Library and Information Studies, 8(2), 339-345.
Nayak, S., & Lenka, S. (2021). Quality of work life (QWL): A literature review.Indian Journal, 21(1), 47 – 55.
Nayak, T., Sahoo, C. K., & Mohanty, P. K. (2018). Workplace empowerment, quality of work life and employee commitment: A study on Indian healthcare sector. Journal of Asia Business Studies, 12(2), 117-136.
Overbeek, G., Ha, T., Scholte, R., de Kemp, R., & Engels, R. C. (2007). Brief report: Intimacy, passion, and commitment in romantic relationships—Validation of a ‘triangular love scale’for adolescents. Journal of Adolescence, 30(3), 523-528.
Ozigi, T. O. (2022). Incentive programme and employee engagement of Port Harcourt electricity distribution company, Rivers State. International Journal of Business and entrepreneurship Research, 3(2), 54-63.
Pandey, M.K., & Tripathi, P. (2018). Examine the relationship between level of aspiration, believes in just world, psychological well-being and quality of work-life. Indian J. Heal. Well-Being, 9, 53–59.
Papadimitriou, D., Winand, M., & Anagnostopoulos, C. (2017). Job and career satisfaction in an austerity environment: The role of job security and passion towards work. International Journal of Sport Management & Marketing, 1-30.
Pawirosumarto, S., Bachelor, K. P, & Gunawan, R. (2016). The effect of work environment, leadership style, and organizational culture towards job satisfaction and its implication towards employee performance in Parador Hotels and Resorts, Indonesia. International Journal of Law and Management.
Permarupan, P. Y., Saufi, R. A., Kasim, R. S. R., & Balakrishnan, B. K. (2013). The impact of organizational climate on employee's work passion and organizational commitment. Procedia-Social and Behavioral Sciences, 107, 88-95.
Perrewe, P., Hochwarter, W.A., Ferris, G. R., McAllister, C. P., & Harris, J. N. (2014). Developing a passion for work passion: future directions on an emerging construct. Journal of OrganisationalBehaviour, 35, 145-150.
Porter S. L., & Lawler III, E. E. (1973). Expectancy theory and job behaviour. OrganisationalBehaviour and Human Performance Measures, 9(3), 482- 503.
Robbins, S.P.,& Judge, T.A. (2013). Organisationalbehaviour. Pearson Education.
Sahni, J. (2019). Role of quality of work life in determining employee engagement and organisational commitment in telecom industry. Internal Journal for Quality Research, 13(2), 285-300.
Saira, H.S., Tehmina, S.,&Muammad, S.S. (2021) Information professionals’ quality of work-life and its impact on their job performance. Library Management, Emerald Publishing Limited.
Saiyadain, M. (2009). Human Resource Management (4th ed.)
Salas, E., Tannenbaum, S. I., Kraiger, K., & Smith-Jentsch, K. A. (2015). The science of training and development in organizations: What matters in practice. Psychological Science in the Public Interest, 13(2), 74-101.
Salessi, S., Omar, A.,&Vaamonder, J.D. (2017) Conceptual considerations of work passion. Motivation & Emotion, 11(2), 165 – 178.
Sanad, A. A., & Jarrah, F. A. (2019). Quality of work life and job involvement: The role of empowerment. International Journal of Business and Management Review, 7(4), 43-58.
Sattar, S., Laila, K., Zakir, M., & Khan, H. (2018). Relation of job related factors with different dimensions of quality of work life. World J. Public Heal., 3, 16–22.
Sedarmayanti (2003). Working procedures and work productivity an overview of aspects of ergonomics or the link between man and work environment. Mandar Maju.
Singh, A., & Maini, J.J. (2021). Quality of work life and job performance: A study of faculty working in the technical institutions. Higher Education Quarterly, 75(4). 667-687.
Sirgy, M.,Efraty, D., Siegel, P., & Lee, D. (2001). New measure of quality of work life (Qowl) based on need satisfaction and spillover theories. Soc. Indic. Res., 55, 241–302.
Spehar,I., Forest, F., & Stenseng, F. (2016) Passion for work, job satisfaction, and the mediating role of belongingness. Scandinavian Journal of Organisational Psychology, 8 (1) 3-11.
Stoia, E. (2018). Employee work passion: A theoretical review. (Master’s Thesis, UniversitatJaume).
Tripathy, L. K. (2017). Impact of quality of work life on job performance. International Journal of Business Marketing and Management, 2(10), 11-14.
Tucker, K. A. (2002). A passion for work. Gallup Management Journal, 1-3.
Vallerand, R. J., &Houlfort, N. (2003). Passion at work: Toward a new conceptualization. In S. W. Gilliland, D. D. Steiner & D. P. Skarlicki (Eds.), Emerging perspectives on values in organisations (pp. 175-204). Information Age Publishing.
Yakubu, G. J. I., &Wegwu, M. E. (2023). Work environment and employee work passion of electricity distribution companies in South-South Nigeria. Academic Scholars Publishing League (ASPL): International Journal of Management Sciences, 11(10), 311 – 328.
Yusuf N. &Metiboba S. (2012) Work environment and job attitude among employees in a Nigerian work organization. Journal of Sustainable Society, 1(2), 36-43.
Published
2024-08-29
How to Cite
Inusah Gideon, Y. J., & Vivian Agustine, O. (2024). Quality of Work Life and Employee Work Passion of Electricity Distribution Companies in South-South, Nigeria. GPH-International Journal of Social Science and Humanities Research, 7(07), 28-41. https://doi.org/10.5281/zenodo.13464973
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Firozpur Jhirka, Haryana, India
