Exit-based communication and organizational resilience of deposit money banks in South-South Nigeria
Abstract
This research paper focused on assessing the extent to which exist-based communication significantly influences outcomes of organizational resilience which in this study comprised on of situation awareness, adaptability and vulnerability management. The data for the study was acquired through the administration of the structured questionnaire, from primary sources comprising 46 management staff from 24 deposit money banks in the South-South of Nigeria. The research also adopted the cross-sectional survey as the design for the study while the test for instrument reliability was carried out using the Cronbach alpha reliability test tool (based on a threshold of 0.70). Three null hypotheses were tested using the Spearman’s rank order correlation coefficient at a 0.05 level of significance. The findings showed that exit-based contingency, significantly enhances outcomes of situation awareness, adaptability and vulnerability management within the context of deposit money banks in South-South Nigeria; hence all previously stated null hypotheses were rejected. In conclusion, it was stated that through the reinforcement of exit-based communication, organizations could effectively advance their resilience features. It was recommended that the action of communicating during employee exit occasions by the management of deposit money banks in South-south Nigeria should emphasize on strengthening bonds and connections between management and employees; thus creating understanding and shared responsibility within the organization.
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Firozpur Jhirka, Haryana, India
