Supply Chain Intelligence and Operational Performance of Small and Medium Enterprises in Ghana: The Mediating Role of Collaboration
Keywords:
Supply Chain Intelligence, Operational Performance, Supply Chain Collaboration
Abstract
This paper examines the role of supply chain collaboration in the relationship between supply chain intelligence and operational performance. A sample of 400 small and medium enterprises in Ghana were used to address the research objectives. Data was analyzed using descriptive statistics and structural equation modelling. The findings of the study revealed that, supply chain intelligence positively impacts the operational performance of small and medium scale enterprises in Ghana. Additionally, the study found that supply chain collaboration plays a significant role in enhancing the operational performance of SMEs in Ghana. Finally, the analysis of the study concludes that supply chain collaboration further plays a significant mediating role in increasing the impact of supply chain intelligence and operational performance of small and medium scale enterprises in Ghana. The study is significant because, the findings would help expand existing literature on supply chain intelligence, supply chain collaboration and operational performance, thereby having positive implications on theory, policy, and practice.
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References
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Feng, P., Zhou, X., Zhang, D., Chen, Z., & Wang, S. (2021). The impact of trade policy on global supply chain network equilibrium: A new perspective of product-market chain competition. Omega, 109, 102612.
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Hair, J.F., Risher, J.J., Sarstedt, M. &Ringle, C.M., (2019). When to use and how to report the results of PLS-SEM. European business review, 31(1), pp.2-24.
Henseler, J., Ringle, C.M. &Sarstedt, M., (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the academy of marketing science, 43, pp.115-135.
Hofman, P.S., Blome, C., Schleper, M.C. & Subramanian, N., (2020). Supply chain collaboration and eco‐innovations: An institutional perspective from China. Business Strategy and the Environment, 29(6), pp.2734-2754.
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Jimenez-Jimenez, D., Martínez-Costa, M., & Sanchez Rodriguez, C. (2019). The mediating role of supply chain collaboration on the relationship between information technology and innovation. Journal of Knowledge Management, 23(3), 548-567.
Juan, S.J., Li, E.Y. & Hung, W.H., (2022). An integrated model of supply chain resilience and its impact on supply chain performance under disruption. The International Journal of Logistics Management, 33(1), pp.339-364.
Kamboj, S. & Rana, S., (2023). Big data-driven supply chain and performance: a resource-based view. The TQM Journal, 35(1), pp.5-23.
Khan, S.A., Mubarik, M.S., Kusi‐Sarpong, S., Gupta, H., Zaman, S.I. &Mubarik, M., (2022). Blockchain technologies as enablers of supply chain mapping for sustainable supply chains. Business Strategy and the Environment, 31(8), pp.3742-3756.
Kyere, M., &Ausloos, M. (2021). Corporate governance and firms’ financial performance in the United Kingdom. International Journal of Finance & Economics, 26(2), 1871-1885.
Lee, K., Azmi, N., Hanaysha, J., Alzoubi, H. &Alshurideh, M., (2022). The effect of digital supply chain on organizational performance: An empirical study in Malaysia manufacturing industry. Uncertain Supply Chain Management, 10(2), pp.495-510.
Lohmer, J., Bugert, N. &Lasch, R., (2020). Analysis of resilience strategies and ripple effect in blockchain-coordinated supply chains: An agent-based simulation study. International journal of production economics, 228, p.107882.
Lu, G., Koufteros, X., Talluri, S., &Hult, G. T. M. (2019). Deployment of supply chain security practices: Antecedents and consequences. Decision sciences, 50(3), 459-497.
Maina, B.N., (2021). Supply Chain Management Practices and Supply Chain Performance of Fast-food Restaurants in Mombasa County, Kenya (Doctoral dissertation, University of Nairobi).
Marshall, A., Bashir, H., Ojiako, U., &Chipulu, M. (2017). A Machiavellian behavioural framing of social conflict risks in supply chains. Management Research Review, 41(11), 1290-1308.
Modgil, S., Singh, R.K. & Hannibal, C., (2022). Artificial intelligence for supply chain resilience: learning from Covid-19. The International Journal of Logistics Management, 33(4), pp.1246-1268.
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Mostaghel, R., Oghazi, P., Patel, P.C., Parida, V. &Hultman, M., (2019). Marketing and supply chain coordination and intelligence quality: A product innovation performance perspective. Journal of Business Research, 101, pp.597-606.
Nagariya, R., Mukherjee, S., Baral, M.M. &Chittipaka, V., (2023). Analyzing blockchain-based supply chain resilience strategies: resource-based perspective. International Journal of Productivity and Performance Management.
Nahr, J.G., Nozari, H. & Sadeghi, M.E., (2021). Green supply chain based on artificial intelligence of things (AIoT). International Journal of Innovation in Management, Economics and Social Sciences, 1(2), pp.56-63.
Nandi, M.L., Nandi, S., Moya, H. & Kaynak, H., (2020). Blockchain technology-enabled supply chain systems and supply chain performance: a resource-based view. Supply Chain Management: An International Journal, 25(6), pp.841-862.
Nayal, K., Raut, R.D., Yadav, V.S., Priyadarshinee, P. &Narkhede, B.E., (2022). The impact of sustainable development strategy on sustainable supply chain firm performance in the digital transformation era. Business Strategy and the Environment, 31(3), pp.845-859.
Nu'man, A.H., Nurwandi, L., Bachtiar, I., Aspiranti, T. &Pratama, I., (2020). Social Networking, and firm performance: Mediating role of comparative advantage and sustainable supply chain. Int. J Sup. Chain. Mgt Vol, 9(3), pp.664-673.
Okafor, A., Adeleye, B. N., &Adusei, M. (2021). Corporate social responsibility and financial performance: Evidence from US tech firms. Journal of Cleaner Production, 292, 126078.
Olan, F., Liu, S., Suklan, J., Jayawickrama, U. &Arakpogun, E.O., (2022). The role of Artificial Intelligence networks in sustainable supply chain finance for food and drink industry. International Journal of Production Research, 60(14), pp.4418-4433.
Onofrei, G., Nguyen, H.M., Zhang, M. &Fynes, B., (2020). Building supply chain relational capital: The impact of supplier and customer leveraging on innovation performance. Business Strategy and the Environment, 29(8), pp.3422-3434.
Pagell, M., & Wu, Z. (2017). Business implications of sustainability practices in supply chains. Sustainable supply chains: A research-based textbook on operations and strategy, 339-353.
Peng, X., Zhang, X., Wang, X., Li, H., Xu, J. & Zhao, Z., (2022). Multi-chain collaboration-based information management and control for the rice supply chain. Agriculture, 12(5), p.689.
Qayyum, M. N., & Ashraf, K. S. (2015). Observing the Phenomenon of Organizational Performance through the Lens of Supply Chain Management. Studies, 4(2).
Rejeb, A., Keogh, J.G., Simske, S.J., Stafford, T. &Treiblmaier, H., (2021). Potentials of blockchain technologies for supply chain collaboration: a conceptual framework. The International Journal of Logistics Management.
Riahi, Y., Saikouk, T., Gunasekaran, A. &Badraoui, I., (2021). Artificial intelligence applications in supply chain: A descriptive bibliometric analysis and future research directions. Expert Systems with Applications, 173, p.114702.
Saunders, M., Lewis, P. H. I. L. I. P., & Thornhill, A. D. R. I. A. N. (2007). Research methods. Business Students 4th edition Pearson Education Limited, England, 6(3), 1-268.
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Published
2024-02-20
How to Cite
Dza, M., & Atsu, W. (2024). Supply Chain Intelligence and Operational Performance of Small and Medium Enterprises in Ghana: The Mediating Role of Collaboration. GPH-International Journal of Business Management, 7(01), 12-31. https://doi.org/10.5281/zenodo.10684094
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Articles
Copyright (c) 2024 Mawuko Dza & Williams Atsu
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